Virtual Care
Telehealth & Online Doctor Appointments
See a CareAid Clinic doctor from home. Secure video consultations, e-prescriptions, and follow-ups — without leaving your living room.
Same-day appointments
Most virtual visits are available within hours of booking.
Private and secure
Encrypted video and chat. Records stay in your CareAid portal.
Works on any device
Phone, tablet, or laptop — no app install needed.
What we treat by telehealth
- Cold, flu, and respiratory symptoms
- Skin rashes and minor infections
- Chronic disease follow-ups (diabetes, hypertension)
- Mental health check-ins and counselling
- Prescription refills and medication reviews
- Lab and imaging result reviews
For life-threatening symptoms, request an emergency ambulance instead.
What you'll need
- • A CareAid Clinic patient account (free to create).
- • A stable internet connection (about 1 Mbps for video).
- • A device with a camera and microphone.
- • A quiet, well-lit room for your consultation.
Ready for your online doctor appointment?
Register as a patient and book your first telehealth visit in minutes.
Get started